Frequently Asked Questions

Frequently Asked Questions

See Our Most Frequently Asked Questions Below

We definitely want you enjoying Heidie Teemo products ASAP! Shipping usually takes about 2-3 weeks from your purchase date but can also be as early as 5 days depending on your location!

Please note, during times of high order volume (Father's Day, Mother's Day & the Holidays), turnaround may be longer.

We only offer the best, most amazing products there is for you guys! We also want to ensure a 100% satisfaction, thus we have a 30- day NO-QUESTIONS-ASKED Return Policy in place!

We declare the exact value of your order for customs purposes, and to date, no customer has reported any issues with parcels being stuck at customs due to taxes! Yet to make sure, you can always check with your local customs office.

Shipping notifications are sent out via email after an order is shipped with your TRACKING NUMBER and the WEBSITE LINK for tracking it which allows you to easily and quickly locate its whereabouts! Easy peasy!

We, at Heidie Teemo, want your shopping experience to be SUPER FUN & SUPER EASY! You see something you like? Get it right NOW! It’s as easy as 1, 2, 3!

  1. Choose what you want!
    Just click on any product you want to purchase, choose colors, sizes and all other specifics then click ADD TO CART.
  2. Indicate how many you want, put in any discount code you have, once you’re ready to proceed just hit on the CHECKOUT button!
  3. You’ll be asked to put in your SHIPPING INFORMATION & PAYMENT DETAILS next! Choose between completing it using your PAYPAL information or your DEBIT/CREDIT CARD information, and YOU’RE DONE!

For your records, always take note of YOUR ORDER NUMBER given right after completing your order.

Our PCI-compliant payment gateways ensure your safety & security!

Heidie Teemo accepts the following payment methods:

Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron.

PayPal: Shop easily online without having to enter your credit card details on our website! Your account will be charged once the order is completed.

We get new items daily and often restock our most popular items! Do not forget to click on “Out of stock? Notify me” button underneath the available sizes. Once the item is restocked, you’ll be notified right away via email! So when you find a style, size, or color you like, ACT QUICKLY & MAKE THAT PURCHASE!

We do deliver internationally! Shipping fees vary for each country and will be displayed to you upon check out.

Heidie Teemo is proud to offer a hassle-free returns policy! If you’re not satisfied with an item you ordered, you can return or exchange it within 30 days of the date of delivery!

For more specifics, check out our RETURNS POLICY here!

Get help for any question or concern 24 hours a day, 7 days a week, 365 days a year! We have a team of customer relations experts that are always ready to help! Drop us a message at hello@heidieteemo.com or send us a quick message here.